1. Agreement to Terms
By accessing and using the services of Exceptional Business Consulting & Coaching ("Company", "we", "us", or "our"), you agree to be bound by these Terms of Use. If you disagree with any part of these terms, you may not access our services. These terms apply to all visitors, users, and clients of our consulting and coaching services.
2. Use of Services
Our business consulting and coaching services are provided for professional and business development purposes. You agree to use our services only for lawful purposes and in accordance with these Terms. You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account.
You agree not to misuse our services, interfere with the normal operation of our website, or attempt to gain unauthorized access to any portion of our services or systems.
3. Intellectual Property Rights
All content, materials, methodologies, frameworks, and intellectual property provided through our services remain the exclusive property of Exceptional Business Consulting & Coaching. This includes but is not limited to training materials, consulting frameworks, assessment tools, proprietary methodologies, and written documentation.
You are granted a limited, non-exclusive, non-transferable license to use materials provided during your engagement solely for your internal business purposes. You may not reproduce, distribute, modify, create derivative works, publicly display, or commercially exploit any of our intellectual property without prior written consent.
4. Client Responsibilities
As a client, you agree to provide accurate, complete, and timely information necessary for us to deliver our services effectively. You are responsible for implementing recommendations and strategies discussed during consulting engagements. You acknowledge that the success of our engagement depends on your active participation, commitment, and implementation of agreed-upon strategies.
You agree to maintain confidentiality regarding our proprietary methodologies, tools, and approaches. You will not share, disclose, or distribute our materials to third parties without written permission.
5. Payment Terms
Payment terms will be specified in individual service agreements or proposals. Unless otherwise stated, payment is due within 15 days of invoice date. We accept payment through bank transfer, checks, and approved digital payment methods. Late payments may incur interest charges at the rate of 1.5% per month or the maximum rate permitted by law, whichever is lower.
All fees are quoted in Indian Rupees (INR) unless otherwise specified. Prices are subject to applicable taxes including GST as per Indian tax regulations.
6. Cancellation and Refund Policy
Cancellations must be made in writing at least 48 hours before a scheduled session or meeting. Cancellations made with less than 48 hours notice may be charged at 50% of the session fee. No-shows without prior notice will be charged at 100% of the session fee.
For multi-session programs, refunds will be calculated on a pro-rata basis for unused sessions, less a 20% administrative fee, provided notice is given at least 7 days before the next scheduled session. Deposits and initial payments are generally non-refundable once work has commenced.
7. Confidentiality
We maintain strict confidentiality regarding all client information, business strategies, financial data, and proprietary information disclosed during our engagement. We will not share your confidential information with third parties except as required by law or with your express written consent.
This confidentiality obligation survives the termination of our engagement and continues indefinitely. Both parties agree to execute a separate Non-Disclosure Agreement (NDA) if required for specific engagements.
8. Limitation of Liability
Our consulting and coaching services provide professional advice, guidance, and recommendations based on our expertise and experience. However, we cannot guarantee specific business outcomes or results. Your use of our services and implementation of our recommendations is at your own risk.
To the maximum extent permitted by Indian law, Exceptional Business Consulting & Coaching shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services.
Our total liability for any claim arising from our services shall not exceed the total fees paid by you for the specific service giving rise to the claim during the preceding six months.
9. Professional Advice Disclaimer
While we provide expert business consulting and coaching services, our advice should not be considered as legal, accounting, or financial advice unless specifically stated. We recommend consulting with appropriate licensed professionals for legal, tax, and financial matters.
The strategies and recommendations we provide are based on information available at the time and our professional judgment. Market conditions, regulations, and business environments change, and past performance or results do not guarantee future outcomes.
10. Termination
Either party may terminate a consulting engagement with written notice as specified in the service agreement. Upon termination, you agree to pay for all services rendered up to the date of termination and return or destroy all proprietary materials provided by us.
We reserve the right to terminate services immediately if you breach these Terms, fail to make payments when due, or engage in conduct that we deem inappropriate or harmful to our business or reputation.
11. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.
Before initiating any legal proceedings, both parties agree to attempt to resolve disputes through good faith negotiations and, if necessary, through mediation or arbitration as per the Indian Arbitration and Conciliation Act.
12. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes your acceptance of the modified Terms. We will make reasonable efforts to notify clients of material changes to these Terms.
It is your responsibility to review these Terms periodically for updates. The date of the last update will always be displayed at the top of this page.
13. Entire Agreement
These Terms, together with any service agreements, proposals, and statements of work, constitute the entire agreement between you and Exceptional Business Consulting & Coaching regarding the use of our services and supersede all prior agreements and understandings, whether written or oral.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
14. Contact Information
If you have any questions about these Terms of Use, please contact us at:
Exceptional Business Consulting & Coaching
Business Tower, Level 12
Bandra Kurla Complex
Mumbai, Maharashtra 400051
India
Email: [email protected]
Phone: +91 98765 43210